Terms of Service

1. Who we work with

Our Services are for businesses only. You must be at least 18 and using the Services for your work. We don't provide Services for personal, family or household use.

2. Our Services

We build lists of business contacts and companies for your sales team. We can also find companies that are already looking to buy and put them at the top. On the Full package, we also write message sequences for your buyers, add phone numbers to your leads, look for other details you ask for about each lead, send leads with buying signs the day we find them, and load your lists into your CRM. We can't promise to find everything you ask for about a lead, and we may turn down a request that the law or our Privacy Policy doesn't allow. The details of each engagement, like how many leads you get, how often and the price, are set in your order form, proposal or the plan you pick (your "Order"). If your Order and these terms disagree, your Order wins.

3. Your information

You agree to give us correct information. If you share data with us, like CRM exports, past lead lists, account lists from your vendor partners or examples of past deals ("Your Data"), you confirm you have the right to share it. We use Your Data only to provide the Services to you, such as building your target profile and removing people already in your CRM. We keep it confidential and delete it when you ask, or within 90 days after your Services end, unless the law requires us to keep it. If you give us access to your CRM, we use it only to provide the Services, like checking for people you already have and loading your lists.

4. How you can use the data we deliver

We give you a limited, non-exclusive, non-transferable right to use the lists and data we deliver (the "Delivered Data") for your own business's sales and marketing. You may not sell, rent, share or give the Delivered Data to anyone outside your company, except contractors who help with your own sales work and follow these rules. You may also share a lead with a vendor partner you co‑sell with, to work that deal together. You may not use it to build a competing data product or database. You may not use it to decide whether anyone is eligible for credit, insurance, employment, housing or any other purpose covered by the Fair Credit Reporting Act; the Delivered Data is not a consumer report. You may not use it for anything illegal, harassing or misleading.

After your Services end, you may keep using the Delivered Data you paid for, under these same rules.

5. Following the law when you reach out

You are responsible for how you use the Delivered Data, including every email, call, text and LinkedIn message you send. You agree to follow the laws that apply to you and to the people you contact, such as CAN‑SPAM, the TCPA, Canada's CASL, and the GDPR and UK GDPR. You also agree to honor every opt-out request and keep your own do-not-contact list.

6. Leads that don't fit

We check each lead's company, role and contact details before a list goes out. Still, people change jobs and data goes out of date, so we can't promise that every record is complete, current or correct. If a lead doesn't fit, tell us and we'll replace it for free.

7. No promise of results

Our lists help your team reach the right people. We can't promise any number of replies, meetings, deals or revenue.

8. Fees and payment

You agree to pay the fees in your Order. There's no setup fee. Unless your Order says otherwise, fees are billed monthly in advance, in US dollars, and don't include taxes. You're responsible for any sales, use or similar taxes, other than taxes on our income. If a payment is late, we may pause your Services until it's paid.

9. Ending the Services

Plans are month to month, and you can cancel at any time. If you cancel, your plan runs to the end of the month you've paid for. We can pause or end the Services if you break these terms, don't pay, or use the Delivered Data in a way that could harm the people in it or us. Sections 4, 5, 7 and 10 through 18 keep applying after the Services end.

10. Our property

Our website, software, methods and everything we use to build lists belong to us. Apart from the rights in Section 4, these terms don't give you any rights to our property. You may not copy, scrape or reverse engineer our website or Services. If you send us feedback, we may use it without owing you anything.

11. Confidentiality

Each of us will keep the other's non-public business information private and use it only for the Services. This doesn't cover information that is already public, that the receiver already knew, or that the law requires someone to share.

12. Disclaimer

Except as written in these terms, the website, Services and Delivered Data are provided "as is" and "as available." To the extent the law allows, we disclaim all other warranties, including warranties of merchantability, fitness for a particular purpose and non-infringement.

13. Limits on liability

To the extent the law allows, neither of us is liable for indirect, special, incidental or consequential damages, or for lost profits, revenue or data. Our total liability for any claim related to these terms or the Services is limited to the fees you paid us in the 12 months before the claim. These limits don't apply to your payment obligations or to your obligations in Sections 4, 5 and 14.

14. Your responsibility for claims

You agree to defend and cover IntentScout against claims, fines and costs, including reasonable legal fees, that come from your outreach, your use of the Delivered Data, Your Data, or your breaking these terms or the law.

15. Privacy

Our Privacy Policy explains how we collect and use personal information, including the business contact data in our lists.

16. Changes to these terms

We may update these terms. If we make a big change, we'll email active customers at least 30 days before it takes effect. The date at the top shows the latest version.

17. Law and disputes

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules.

18. Other terms

These terms and your Order are the whole agreement between us about the Services. If a court finds part of these terms can't be enforced, the rest still applies. If we wait to enforce a right, we can still enforce it later. You can't transfer these terms without our written permission. We can transfer them as part of a merger or sale of our business. Neither of us is responsible for delays caused by events outside our control.

19. Contact us

Questions about these terms? Email us at info@intentscout.ai.